Blog

Enjoyed this interview so much and hope you do too. Dose of Leadership Interview      

What is the first thing that jumps to mind when you hear the question: “Who is accountable for this?” It’s an interesting experiment to ask people for their personal definition of “accountability.” I’ve heard everything from, “responsibility” to “blame.” Some people describe accountability as a quality or characteristic; others frame it as finger pointing, obligation […]

There is a lot of “noise” swirling around us every day. I call it background noise – like music on the elevator or the buzz of chatter in a crowded room. It’s the hum of life – undercurrents bombarding your brain. From the inside out or from the outside in, there are countless messages competing for […]

Once in a while you bump into a service practice so bad it’ll have you shaking your head in disbelief. A (BIG) company I do (A LOT) of business with sent me a letter today with a compelling offer – a way for me to save money on the services I use with them. I […]

Even for an “almost” unflappable traveler, this had been a tough travel day. All the elements of delay were working overtime – broken planes, weather and traffic jams in the sky. It was on the last leg of this “endless trip” that I met one of the most amazing communicators on the planet. This was […]

The tide of need in this world is like a tsunami. It swirls around us everyday in the news, on the street and online. If you are paying attention, it might be easy to feel very small and powerless in the wake of such tremendous, relentless need. People are homeless, hungry, discouraged and ill. And […]

I was stunned recently when a long-time client called to say, “Our team is not functioning well. We need help…soon.” While it’s not uncommon to hear a team is struggling to be effective, it was a huge surprise with this particular group. I’d been working with them for many years and had always known them […]

Have you ever purchased a car, left the lot and suddenly noticed all the cars on the road just like yours? Do you think they weren’t there before?  (It’s almost as if they’ve appeared out of nowhere–released into the car wild, right after your purchase.) Of course those cars were always there. If you didn’t […]

Most of us can probably relate to meeting “overload.” One study suggests that managers spend 30% – 40% of their time in meetings! Even more staggering is the fact that much of that meeting time is considered a total waste of time. Still, there are meetings that will make a difference. I believe there are […]

We can learn a lot about each other and ourselves by putting together a jigsaw puzzle. I can still remember the puzzles of my childhood. It was a tradition around the holidays to set one up and work on it a little at a time. We reveled in finding a really hard puzzle for my […]